No. cTrader Web allows to be logged in only to one cTID account at a time. If you try to log in to another cTID in a new tab of your web browser, you will be automatically logged out from your previous session.
Yes. As long as you have the correct cTID credentials, you can log in to the platform from any device with the respective system and internet connection requirements.
Each broker has different expiration settings for demo accounts. It can be either 15, 30, 45, or 90 days after the last logout. Each trader should contact his/her broker for more information regarding the expiration conditions.
Yes, the time offset can be changed from the bottom right corner of the cTrader Web.
Each broker has liquidity providers (Barclays, UBS, Reuters, etc.) who provide the live quotes.
The margin calculation method is determined by the broker. You should contact your broker regarding more information about margin calculation.
The trading history can be seen by selecting the History tab in the Trade Watch panel, found at the lower part of the cTrader Web. You can also save it on your device by clicking the Statement button to the upper right of the History tab.
The current open positions will not be closed until an existing Stop Loss, Take Profit, or Stop Out level is reached. Existing limit orders will still be filled if the entry rate is met.
Yes. To open a Live account please contact one of our supported brokers.
Robots can be used in our algorithmic trading application, cTrader Automate, which is available in our cTrader desktop version but not in cTrader Web. You can download cTrader Automate by clicking the Automate button to the top left of the cTrader Web main menu. Custom-built indicators can be used only in cTrader desktop symbol charts.
Custom indicators are not available in cTrader Web. The custom indicators are available in cTrader Automate, which is available in the cTrader desktop version. To learn how to use the custom indicators in cTrader desktop, check the Indicators help page.
Trading with real money on Live accounts is controlled by the broker. The funds’ withdrawal conditions may vary depending on your broker. Please contact your broker for the detailed information regarding funds’ withdrawal.
Trading with real money on Live accounts is controlled by the broker. Please contact your broker for detailed information regarding funds’ deposit.
BTC/USD and BTC/EUR currency pairs are available in cTrader Web by default. But you should note that each broker can provide his own set of trading instruments, therefore we recommend contacting your broker to check if he supports the cryptocurrencies trading.
cTrader Web is not compatible with mobile devices, but you can use the official cTrader Mobile application available on App Store for iOS and Google Play Market for Android. Note that if you try to reach cTrader Web on your mobile device, you will be automatically redirected to the App Store or Play Market depending on which device you are using.
cTrader Web allows trading with Netted or Hedged accounts in Live or Demo modes. Please find detailed information regarding cTrader Web accounts here.
cTrader ID (cTID) is a single profile that allows signing in to any broker’s version of cTrader using a unified set of credentials and switching between the trading accounts with one click, without the need of entering the account number and password combinations each time. You only log in once with your email and password, (or with your Google or Facebook account), and all your trading accounts are available from your cTrader ID. Logging in with your cTID is the only way to log in to cTrader Web.
Please find the detailed information on cTID here.
You cannot link or unlink a trading account with your cTID by yourself, as well as you cannot delete neither your trading account nor your cTID. Therefore, if you need to link or unlink a trading account to the desired cTID, then you should contact your broker.
You can track all your trading statistics including overall Profit or Loss from the History tab of the Tradewatch section. Follow the link for more info.
Also, you can use the Analyze section with the various statistics - the in-depth analysis of your performance by each of the trading accounts from the main menu.