FAQ

Where can I view my bonuses?¶

Bonuses are displayed in the 'Bonuses' tab in all cTrader applications.

Who can send me bonuses?¶

Brokers can send bonuses to traders.

I have received a bonus, why cannot I trade with it?¶

You may be unable to trade with bonuses if your account balance is zero. Bonuses can only be used to trade in combination with balance.

What if my bonus is higher than my balance?¶

When your total bonus is higher than your balance, your bonus available for trading will be equal to your balance plus unrealised net P&L.

What if my balance plus unrealised net P&L is higher than my bonus?¶

In this case, your bonus available for trading will be equal to the total bonus, and you will be able to use all your bonus to trade.

What is the maximum bonus that can be received?¶

There are no limits on the bonus size that brokers can send to traders.

What currency do I receive bonuses in?¶

You receive bonuses in your trading account currency.

If I withdraw my entire balance, will I lose my bonus?¶

No, you will not lose your total bonus after withdrawing all funds from your balance. Only your bonus available for trading is affected by changes in balance.

Can I withdraw my bonus?¶

Your bonus must be converted into balance first. Only balance funds can be withdrawn as cash by traders. Contact your broker for more information on conversion.