cTrader Algo FAQ
For traders
What is the best cBot?
No cBot can be defined as the best, since each operates according to its author's design and objectives. You assume full risk when using a cBot, and profits are not assured.
Where can I get algos?
cTrader Store is a secure marketplace featuring dedicated sections for cBots, indicators and plugins, available as free or paid products.
Why did one of my algorithms disappear?
The most likely reason is that the author has decided to stop offering this product. If the author is your partner in the Partner app, you can open their profile to view any available contact details. You can also access the author's profile by tapping their username in the Author field on the algorithm page. Contact the author directly if you wish to request the algorithm's restoration.
One of my cBot instances has suddenly stopped or crashed. Why?
In rare cases, an instance may encounter an error and cease execution. If you go to the Instance information (or Journal) tab on the instance page, you should see a detailed log of actions performed by the instance. This journal should also contain the exact event when the instance encountered an error.
When running on a live account, instances remain active in Cloud until you stop them. For demo accounts, cBot instances stop automatically seven days after launch. You can restart stopped instances at any time.
How many cBot instances can I start in Cloud?
You can simultaneously run 1 cBot instance on demo accounts and up to 10 cBot instances on live accounts in Cloud. Please note that these limits may vary depending on the broker.
Can I see the source code of an algorithm?
If you are not the author of an algorithm, you can see its source code only with explicit permission from the owner in cTrader Windows or Mac.
Why is it not possible to run custom indicators and plugins in Cloud?
Custom indicators and plugins offer features that are not currently supported across all cTrader platforms. For example, plugins can modify the cTrader UI. To ensure that your experience with cTrader is as smooth as possible, custom indicators and plugins designed to operate only in cTrader Windows and Mac.
For developers
Can I create a new algorithm in cTrader Web or Mobile?
Creating a new algorithm is possible only in cTrader Windows and Mac.
If I am the author of an algorithm, can I charge other people for using it?
You can become a seller in cTrader Store and proceed to publish your algorithm, then your algo will become available for purchase to millions of potential buyers. Your intellectual property stays protected.
How can I share the results of backtesting with other users?
Backtesting can be carried out only in cTrader Windows and Mac. However, when using cTrader Windows, you can choose to upload your backtesting report so that it can be shown on the algorithm page. Users will then see the report in all cTrader apps, including on Mobile and Web.
How does cTrader secure my algorithm and its intellectual property?
cTrader employs comprehensive security mechanisms within the .algo file to prevent your source code from being exposed at any stage, from local development to distribution.
Need cTrader support?
Reach out through our official channels to resolve any issues:
- Ask questions and connect with traders, developers and other users in the cTrader Discord Community.
- Browse archived discussions on the cTrader Community Forum. While the forum is no longer open for new posts, it is full of helpful answers to common issues.
- Contact the cTrader Support Team at support@ctrader.com for technical assistance.