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FAQ

General

The ROI Chart I am looking at does not show any information, why is this?

In most cases the ROI chart doesn’t show any dynamics because during the time period you are looking at there was no activity. Try reconfiguring the time period to a longer time frame. If there is still no information and you believe it is not due to this reason, please report it to us.

What happens if a Strategy Provider stops providing a strategy that I am copying?

A Provider can stop providing a strategy that you are copying at any time. In this case, all your copied open positions will be closed and all the unrealized Performance and Management Fees will be realized. Your Copy Trading Account preview status will be changed to Stopped. The stopped strategies can be restarted by a Provider and can be copied again by an Investor unless they are not removed. You can still withdraw funds from your Copy Trading Account and remove it from the Accounts list by unmarking the Stopped status in the Accounts list filter to the upper right.

Can I trade myself when I am copying other strategies?

When you are copying a strategy you can still trade yourself but using another trading account. You cannot trade yourself using a Copy Trading Account.

Can I close the trades that I have copied from my Strategy Provider?

All the positions that your Strategy Provider has opened on your behalf, are listed in the Positions table of your Investment profile, just like they would be if you had opened them yourself. But you can only view them. The only way to close them is to stop following the strategy. After that, all the open positions in the list will be closed.

Can Live accounts follow Demo strategies?

Yes, it is possible to follow Demo strategies with your Live account. However, you should be aware that because the Strategy Provider is using a Demo account, this could affect their judgment and behavior.

How many Strategy Providers can I follow?

When you start copying a strategy, the allocated funds from your account are being converted into a Copy Trading Account. It means that you can allocate funds for as many Copy Trading Accounts as your account balance will allow you to. There is no limit on how many strategies you can follow with the Copy Trading Accounts allocated from one cTrader account. Technically, you can only be limited by your account balance and margin.

What happens when I stop copying a strategy?

When you stop copying a strategy, all open positions copied from that strategy will be closed for your Copy Trading Account and the unrealized Performance and Management Fees will be realized after all the positions are closed. This is because you cannot receive a close signal once you have stopped copying.

Can I contact my Strategy Provider?

Yes, there is a built-in option in cTrader Copy to communicate with a Strategy Provider via messages. You can find the message icon next to the Strategy Provider name to the top of the Strategy profile. Also, some Strategy Providers display their email address publicly in the description of their strategy. In this case, you can also feel free to contact them via email.

Are Stop Loss and Take Profit protections copied from the strategy I follow?

The protections (Stop Loss and Take Profit) are not copied by the Copy Trading Accounts, but the closing signal of the strategy is copied. Therefore, if a Stop Loss or Take Profit protection is executed for a Provider and the respective position is closed, then this position will also be closed for the follower.

Strategy Providers

Who can see my Strategies?

Everyone who is logged in with his cTrader ID credentials can see your strategies in the Strategies list and search them by name unless your strategy is shared with traders with Invitation link only. In this case, your strategy is only visible to the traders with the invitation links which you provide. Learn more from the [Invite in Strategies] section.

Can I make my strategies private and visible only to invited Investors?

Yes, you can make your strategy private and share it via a link directly with your followers. Only a user with the direct link you provide will be able to follow your strategy. Please learn more from the Inviting in Strategies section.

How many Strategies can I create?

There is no limit on the number of Strategies you can create. You will need to create a new cTrader account with your broker and link it to your cTrader ID, and become a Strategy Provider with this account, just like you did with your others.

Can I follow other Strategy Providers’ Strategies if I am already a Strategy Provider?

Yes, you can copy other strategies while providing your own strategy for copying. It is possible due to the Copy Trading Account allocation - when you start copying a strategy, the allocated funds from your account are being converted into a Copy Trading Account which doesn’t interact with the main account which can at the same time provide a strategy for copying.

Can I contact the traders that copy my strategy (Investors)?

No, it is not possible to contact your Investors. They will always be anonymous to you, unless they email you directly.

Are my pending orders visible to the rest of the cTrader Copy users?

No, all Limit Order, Stop Entry, Take Profit and Stop Losses are hidden. Only open positions and closed deals are visible inside your strategies profile. No one is able to copy your trading intentions.

Once I become a Strategy Provider can I stop?

Yes, you can stop providing a strategy at any time and then manage it, restart again, or remove completely. But note that if there are any Investors currently copying your strategy, all the open positions within your strategy will be closed for them when you stop it.