Delete cTID¶
Warning
A cTID can be deleted only when you have no trading accounts linked to it.
Delete Trading Accounts¶
To view all your trading accounts, open the 'Accounts' tab on the cTID website. Here, all live and demo accounts connected to your cTID are listed per broker.
Contact your broker(s) and request your trading account(s) to be deleted. Depending on the broker's flow, they can delete both your account(s) and cTID.
Note
If your broker is 'Spotware', you can delete the corresponding demo and live account(s) yourself by clicking on the bin icon.
Warning
You will not manage to delete a trading account under 'Spotware' if it has any open positions or pending orders. Close positions and cancel pending orders first and then delete your account on the cTID website. Deleting is also disabled for sub-accounts.
Delete cTID¶
Now, when there are no trading accounts linked to your cTID, you can proceed to deleting it.
Click on the 'Delete cTrader ID Account' button which is available in the 'Overview' and 'Credentials' tabs of the cTID website.
Acknowledge your action and you will receive a confirmation email.
Press 'Confirm', and your cTID will be deleted. Another email will notify you about the successful cTID deletion.