FAQ¶
Common questions¶
What is cTrader Invite?
cTrader Invite is an all-in-one toolkit designed to help partners attract traders with appealing cTrader products and maximise referral conversions. Invite allows partners to generate and manage invite links, track real-time statistics of invited traders, share contact information and promote successful products.
Is cTrader Invite available in my app?
Invite is only available in broker-branded cTrader applications. Inquire with your broker if you are unable to access Invite in your cTrader app.
How is a partner different from a trader?
A partner is an individual or entity that collaborates with a broker to attract new clients and engage existing ones in trading, performing different roles. A trader performs trading activities on the platform but can become a partner after registering with the broker as such.
For invited traders¶
Who is my partner?
You can see your current partner's profile in the Partner tab of cTrader Invite. If you have this tab, the entire Invite application will appear as Partner in the cTrader UI.
Why do I see several partners in the Partner tab?
The Partner tab displays your current partner as well as other partners you have been attributed to. Only one partner can be 'current' at the moment.
Why is my partner's profile invisible?
Your partner's profile may be non-public and, therefore, invisible to invited traders. If all of your partners are not public or you do not have a partner, the Partner tab will not show up in your app.
Can I contact my partner?
Yes, partners are usually open to support traders invited by them. Your partner's preferred communication channels are listed in the Partner tab. Unfortunately, you cannot contact a partner with a non-public profile or hidden contact details.
Can I access my partner's products?
In the Partner tab of cTrader Invite, you will be able to review your partner's own and favourite products (algorithms, copy strategies, etc.), provided that the partner has enabled their display.
How can I stay with my current partner?
You will remain with your current partner throughout the guaranteed attribution period. Use your partner's products (algorithms, copy strategies, etc.), and automatic reattribution will not occur within cTrader even if you click other partners' invite links. Also, your partner's profile should remain public (i.e., stay visible in the Partner tab) to prevent automatic reattribution.
How can I change my current partner?
After the mandatory attribution period elapses, you can change your current partner manually by tapping Make current on another partner's card in the Partner tab. Alternatively, you can tap another partner's invite link for automatic reattribution. In the latter case, reattribution will occur only if you are not using the current partner's products and the partner's profile is not public.
Can I identify a partner by their invite link?
Yes, invite links are readable for ordinary users because they carry the partner's username at the end as a parameter (u={username}). If you delete this parameter manually, the link will no longer function as an invite link, but it will still work within the cTrader ecosystem.
Am I redirected from cTrader to the broker's client area for registration and attribution?
After you tap an invite link, cTrader will open, and you may be required to sign in/up. What happens next depends on your broker’s attribution flow. You may stay within cTrader or be redirected to the broker’s website to complete registration and attribution.
Can I become a partner myself?
It’s easier than you think! Contact your broker and register in their partner programme. You will be able to leverage cTrader Invite to maximise referral conversions and keep your traders engaged.
For partners¶
How should I set up cTrader Invite to start attributing traders?
You will be prompted in the Settings tab of cTrader Invite which option complies with your broker's attribution flow:
- Simply start sharing invite links, and you will be registered in the broker's partner programme automatically. Your partner ID will be automatically set in cTrader as soon as you invite your first trader.
- Alternatively, set your BRL issued by the broker after your registration in the partner programme. Below, you should choose the in-app actions that will redirect your invited traders to the broker's website for registration and attribution.
What should traders do to get attributed?
After tapping an invite link, traders open cTrader, and what happens next depends on the broker's attribution flow:
- Traders are automatically registered and attributed to the partner without leaving the app if cTrader Invite is integrated with the broker's CRM.
- Alternatively, traders are redirected to the broker's website via the BRL for registration and attribution once they complete one of the actions set by the partner.
How can I create an invite link?
Use the functionality of the Invite link tab to access invite links. Here, you can find your basic invite link and product-specific invite links. Any cTrader link you share while logged in to the application will contain your username as a (u) parameter, meaning it will function as an invite link.
How can I share an invite link?
You can send invite links directly to your preferred communication channels via the native sharing functionality of mobile devices or copy them to the clipboard for further sharing. Additionally, you can display your invite link as a QR code right from the Invite link tab when invited traders are physically near you. QR codes are customisable and can be generated for both basic and product-specific invite links.
What products appear as invite links in the Invite Link tab?
Some of partners' existing products are automatically listed as invite link options in the Invite link tab (algorithms, copy strategies, etc.). Invite links leading to other features and products from the cTrader ecosystem (signal links, price alerts, deeplinks, etc.) can be generated in other areas of cTrader.
How will I know that I have invited someone?
You will receive notifications from your cTrader app. You can also monitor your invitation performance in the Invited traders tab where all attributed users' usernames are displayed together with their joining date. Additionally, your broker may update you about every invited trader.
How will I know which link my invited trader has followed?
The Invited traders tab demonstrates performance by an invite link. Analysing these statistics, you can refine your invitation strategy.
How can I ensure that my invited traders remain attributed?
Your invited traders will remain attributed to you throughout the guaranteed attribution period and as long as they continue using your products, provided that your partner profile stays public. However, traders have the option to manually change their partner in the Partner tab once the guaranteed attribution period has ended.
How can I distribute my products via cTrader Invite?
The Partner tab displays the partner's own and favourite products to invited traders and serves as a ready-to-go landing page that partners can share via the URL: https://ctrader.com/u/{username}/, where {username} is the partner's username. The Settings tab of cTrader Invite allows you to configure the visibility of your profile and products.
How can I promote my products via cTrader Invite?
cTrader Invite features always-on promotional mechanisms to motivate invited traders to create a cTrader ID, open a demo trading account, open a live trading account, deposit funds and trade.
How can I hide my profile from invited traders?
You can hide your profile from all users by disabling Make my profile public in Settings. Alternatively, your profile can remain public but you can choose not to show it in the Partner section for your invited traders. For public profiles, you can customise the amount of contact information disclosed.
Does cTrader Invite remunerate partners for invited traders?
No, please contact your broker regarding the commissions and other terms of the referral programme.