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Installation

  1. Download the cTrader installer from your broker's website or pick a featured broker to open a live account.

    Note

    The cross-broker cTrader app allows you to access any of your existing broker accounts or create a new demo account.

  2. Run the downloaded file to start the cTrader Windows installer.

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When the installer finishes, the cTrader app opens automatically. Sign up or log in with your cTrader ID, and your workspace will open.

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You can also launch cTrader from the Start Menu or through its desktop icon.

Troubleshooting

The cTrader Windows installer requires little user input. It automatically downloads and installs all the necessary files, including application updates.

If you experience issues when installing cTrader, confirm that your antivirus is turned off.

If the installer does not install the application or fails to deliver updates, you have to do a clean installation.

Clean installation

Warning

The clean installation process may result in the loss of files. Make sure to back up any files you wish to keep.

  1. Close all cTrader instances or windows, then restart your computer.

  2. In the Windows operating system, open the Settings app, then click Apps > Installed apps. Alternatively, open the Control Panel, then navigate to Programs and Features.

  3. Uninstall cTrader.

    The cTrader uninstaller launches automatically and begins removing all associated files.

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    Wait for the uninstaller to finish.

  4. In the Windows operating system, open File Explorer, navigate to the Documents folder (usually C:\Users\{username}\Documents) and delete the cAlgo and cTrader folders.

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  5. Restart your computer.

  6. Download and install cTrader again.