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Troubleshoot

If you encounter an error or issue in cTrader, you can submit a troubleshoot report via the cTrader Report technical issue dialog.

You open the Report technical issue dialog by pressing Ctrl + Alt + Shift + T or by clicking the Help Centre icon.

Need cTrader support?

Reach out through our official channels to resolve any issues:

  • Ask questions and connect with traders, developers and other users in the cTrader Discord community.
  • Browse archived discussions on the cTrader Community forum. While the forum is no longer open for new posts, it is full of helpful answers to common issues.
  • Contact the cTrader support team at support@ctrader.com for technical assistance.