Troubleshoot

If you faced any error or issue in cTrader you can submit a troubleshoot report via cTrader "Report Technical Issue" dialog:

You open the "Report Technical Issue" dialog by pressing Ctrl+Alt+Shift+T or via "Help Center" ().

Need cTrader support?

Reach out through our official channels to resolve any issues:

Ask questions and connect with traders, developers and other users in the cTrader Discord Community.
Browse archived discussions on the cTrader Community Forum. While the forum is no longer open for new posts, it is full of helpful answers to common issues.
Contact the cTrader Support Team at support@ctrader.com for technical assistance.